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Cleaning the Paper Feed Roller

If the paper feed roller is dirty or paper powder is attached to it, paper may not be fed properly.

In this case, clean the paper feed roller. Cleaning will wear out the paper feed roller, so perform this only when necessary.

You need to prepare: three sheets of A4 or Letter-sized plain paper

  1. Make sure that the power is turned on and remove any paper from the rear tray.

  2. Hold down the Stop button until the Alarm lamp flashes eleven times, then release it immediately.

    The paper feed roller will rotate as it is cleaned without paper.

  3. Make sure that the paper feed roller has stopped rotating, then load three sheets of A4 or Letter-sized plain paper in the rear tray.

  4. Pull out the paper output tray, then open the output tray extension.

  5. Hold down the Stop button until the Alarm lamp flashes eleven times, then release it immediately.

    The machine starts cleaning. The cleaning will be complete when the paper is ejected.

If the problem is not resolved after cleaning the paper feed roller, contact the service center.